Citi Vascular Centre respects your privacy and is committed to handling personal information responsibly. We take appropriate measures to protect the information we collect and process, in accordance with applicable laws and our privacy practices.This Privacy Policy explains how Citi Vascular Centre collects, uses, stores, and shares personal information when you visit our website, contact us, submit an enquiry, or use our services https://www.citivascularcentre.co. In this Privacy Policy, “you” or “your” refers to the individual whose personal information is being processed, and “we,” “us,” or “our” refers to Citi Vascular Centre. Please confirm the legal entity responsible for the website and data processing before publication.
1. Access:
We may collect personal information directly from you, from authorised representatives where applicable, and automatically through our website, such as your IP address, browser type, device information, pages visited, and visit timestamps. You may request access to or correction of your personal information through the contact details provided in this policy, subject to applicable law.
2.Consent:
Where consent is the applicable legal basis, we will seek your consent for the specified purposes of collecting and processing your personal information. The purposes and relevant details will be explained when the information is collected.We will process your personal information only for disclosed purposes and on a lawful basis applicable to the processing. Where consent is required, you may withdraw it using the contact or other withdrawal mechanism provided to you. Withdrawal may affect activities that depend on that consent, but it will not affect processing already carried out lawfully before withdrawal. Please provide accurate and up-to-date information when submitting forms or making enquiries. If you identify an error in the information you have provided, please contact us to request a correction. This statement does not limit any rights or responsibilities established by applicable law.
3. Control over Your Info:
You may request withdrawal of consent, correction or updating of personal information, or other applicable privacy rights by contacting us using the details provided in this policy. We will respond in accordance with applicable law. Certain information may need to be retained where legally required or necessary for legitimate and lawful purposes.
4. Changes to the Terms and Conditions:
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will publish the revised policy on this website and update the “Last Updated” date. Where required by applicable law, we will provide notice of material changes or seek renewed consent.
5. Personal Info Collected:
Depending on how you interact with Citi Vascular Centre, we may collect personal information that is reasonably necessary for the relevant purpose. This may include contact details, patient registration information, appointment details, medical information provided for healthcare purposes, payment-related information, and technical information collected through our website. We will explain the purpose of collection and handle the information in accordance with applicable law.
- Patient/Caregiver/Doctor/Health Care Professional Name
- Birth date/age
- Gender
- Address (including country and pin/postal code)
- Phone number/mobile number
- Email address
- Physical, physiological, and mental health conditions
- Personal medical records and history
- Valid financial information during product/service purchase or online payment
- Login ID and password
- User details at registration or afterwards
- Records of interaction with AAH representatives
- Usage details such as time, frequency, duration, and pattern of use
- Master and transaction data and other data stored in your user account
- Any other information willingly shared by you (collectively referred to as “Personal Information”)
- Biometrics data
- Genetic Data
- Transgender Status
- Intersex Status
- Caste or Tribe
- Religious or political belief or affiliation
- Sexual orientation
6. How We Collect Info:
We get your info when you register on our website, talk to our staff, use our services, and more.
Filling out the patient registration form
- Providing details to an AAH Health Care Professional or AAH representative
- Registration on Our Website
- Providing Your Personal Information during the course of receiving services
- Using the features on Our Website
- Providing access to any other website
- Use of cookies
7. Use of Personal Info:
We use your info for things like providing services, improving our website, contacting you about appointments or issues, and for research.
8. Sharing and Transferring Info:
With your permission, we may share your info with others, even in different countries. We'll make sure they follow the same privacy rules.
9. Use of Cookies:
We may put temporary or permanent cookies on your computer to improve your experience. You can control this in your browser settings.
10. Security:
We do our best to keep your info secure, but remember the internet isn't entirely safe.
11. Third-Party References and Links:
Sometimes, we may mention or link to third parties. We don't control them, so check their terms and privacy policies.
12. Updating Your Info:
If you need to correct or update your info, let us know through email.
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